Beyond buzz [electronic resource] : the next generation of word-of-mouth marketing

Bibliographic Details
Main Author: Kelly, Lois , 1955- (Author)
Format: Book
Language:English
Published: New York : AMACOM , c2007
Subjects:
Online Access:NetLibrary
Description
Physical Description:x, 228 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. 213-220) and index
ISBN:0814429904 (electronic bk.)
0814473830 (hardcover)
9780814429907 (electronic bk.)
9780814473832 (hardcover)