Menken, I. (2009). The business relationship management handbook [electronic resource]: The business guide to relationship management : the essential part of any IT/business alignment strategy. Emereo.
Chicago Style (17th ed.) CitationMenken, Ivanka. The Business Relationship Management Handbook [electronic Resource]: The Business Guide to Relationship Management : The Essential Part of Any IT/business Alignment Strategy. [Australia?]: Emereo, 2009.
MLA (9th ed.) CitationMenken, Ivanka. The Business Relationship Management Handbook [electronic Resource]: The Business Guide to Relationship Management : The Essential Part of Any IT/business Alignment Strategy. Emereo, 2009.
Warning: These citations may not always be 100% accurate.