Falcone, P. (2009). 101 tough conversations to have with employees: A manager's guide to addressing performance, conduct, and discipline challenges. AMACOM.
Chicago Style (17th ed.) CitationFalcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. New York: AMACOM, 2009.
MLA (9th ed.) CitationFalcone, Paul. 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges. AMACOM, 2009.
Warning: These citations may not always be 100% accurate.