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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000069691 |
| 005 |
20110227093000.0 |
| 008 |
101205s2010 my eng |
| 020 |
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|a 9788131908518
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| 090 |
0 |
0 |
|a HD58.8
|b K74 2010
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| 100 |
1 |
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|a Kreyenburg, Jutta ,
|e author
|
| 245 |
1 |
0 |
|a Conflict management
|c Jutta Kreyenburg
|
| 260 |
|
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|a Kuala Lumpur :
|b SynergyMedia ,
|c c[2010]
|
| 300 |
|
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|a 128 p. :
|b il. ;
|c 17 cm.
|
| 440 |
|
0 |
|a Premium business guides
|
| 504 |
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|a Includes bibliographical references
|
| 505 |
0 |
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|a 1. Definition of social conflicts -- 2. Recognising conflicts -- 3. The emergence and course of conflicts -- 4. Conflicts as opportunities -- 5. Conflict prevention -- 6. Solution procedure according to degree of escalation -- 7. Conflict resolution through personality development -- 8. Conflict resolution through communication -- 9. Conflict resolution through team development -- 10. (Inter) cultural conflicts -- 11. Handling mobbing
|
| 650 |
|
0 |
|a Conflict management
|
| 999 |
|
|
|a 1000135991
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|