Mind-read your customers
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Kuala Lumpur :
Synergy Media ,
[c2001]
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| Subjects: |
Table of Contents:
- 1. Salesmanship as an art and a science
- 2. The basics of customer psychology
- 3. The two types of people in this world
- 4. Dynamics people
- 5. How to sell to the driven person
- 6. How to sell to the influential/sociable person
- 7. How to protect yourself from guilt and anxiety
- 8. Discerning people
- 9. How to sell to a conscientious person
- 10. How to sell to a steadfast person
- 11. Portrait of the artist as a young businessperson
- 12. How to integrate sales, marketing, and customer service: billion-dollar tips from a guy who's been there
- 13. A few more words about work, struggle, and the real meaning of success