Internet marketing : strategy, implementation and practice

Bibliographic Details
Main Authors: Chaffey, Dave , 1963- (Author), Chadwick, Fiona Ellis- (Author), Johnston, Kevin (Author), Mayer, Richard (Author)
Format: Book
Language:English
Published: Essex, England : Pearson Education Limited , c2009
Edition:4th ed.
Subjects:
Table of Contents:
  • 1. Introducing internet marketing
  • 2. The internet micro-environment
  • 3. The internet macro-environment
  • 4. Internet marketing strategy
  • 5. The internet and the marketing mix
  • 6. Relationship marketing using the internet
  • 7. Delivering the online customer experience
  • 8. Campaign planning for digital media
  • 9. Marketing communications using digital media channels
  • 10. Evaluation and improvement of digital channel performance
  • 11. Business-to-consumer internet marketing
  • 12. Business-to-business internet marketing