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00000cam a2200000 7i4500 |
| 001 |
0000068305 |
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20110220093000.0 |
| 008 |
081113s2009 nyu eng |
| 020 |
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|a 0814410154
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| 020 |
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|a 9780814410158
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| 090 |
0 |
0 |
|a HF5718
|b .G347 2009
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| 100 |
1 |
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|a Gallagher, Richard S. ,
|e author
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| 245 |
1 |
0 |
|a How to tell anyone anything :
|b breakthrough techniques for handling difficult conversations at work
|c Richard S. Gallagher
|
| 260 |
|
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|a New York :
|b American Management Association ,
|c c2009
|
| 300 |
|
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|a xvii, 217 p. :
|b ill. ;
|c 23 cm.
|
| 504 |
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|a Includes bibliographical references and index
|
| 650 |
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0 |
|a Business communication
|
| 650 |
|
0 |
|a Conflict management
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| 650 |
|
0 |
|a Conversation
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| 650 |
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0 |
|a Interpersonal communication
|
| 999 |
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|a 1000135158
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|