How to tell anyone anything : breakthrough techniques for handling difficult conversations at work
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association ,
c2009
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| Subjects: |
| Physical Description: | xvii, 217 p. : ill. ; 23 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0814410154 9780814410158 |