APA (7th ed.) Citation

Gallagher, R. S. (2009). How to tell anyone anything: Breakthrough techniques for handling difficult conversations at work. American Management Association.

Chicago Style (17th ed.) Citation

Gallagher, Richard S. How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work. New York: American Management Association, 2009.

MLA (9th ed.) Citation

Gallagher, Richard S. How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work. American Management Association, 2009.