The real business of IT : how CIOs create and communicate business value
The authors reveal that the cost mind-set, a real handicap to any business today, stems from IT leaders' inability to communicate about the business value they create, so CIOs get stuck discussing budgets rather than their contributions to the organization. Learn how to communicate effectively...
| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. :
Harvard Business Press ,
c2009
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| Series: | Gartner, Inc/Harvard Business School Press series
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| Subjects: |
Table of Contents:
- 1. Take the road to IT value
- 2. Avoid the value traps
- 3. Show value for money
- 4. Master the virtuous cycle
- 5. Find the sources of new value
- 6. Assess and select IT investments transparently
- 7. Integrate technology, business processes, and organizational change
- 8. Measure the value delivered
- 9. The CIO-plus
- 10. There's never been a better time to be a CIO