Getting to resolution : Turning conflict into collaboration
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| Format: | Book |
| Published: |
San Francisco :
Berrett-Koehler Publishers ,
c2009
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| Edition: | 2nd ed |
| Subjects: |
Table of Contents:
- 1. The value of resolution
- 2. A better way of resolving conflict
- 3. Resolution: ten principles of resolutionary thinking
- 4. The craft of resolution: a step-by-step guide
- 5. When you need professional help
- 6. The power of resolution