http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
employee recognition that works : proven ways to boost morale, productivity, and profits
"Companies spend billions of dollars on recognition programs each year. While recognition done right improves morale and productivity, most of the money spent is wasted because people in most organizations still don?t feel recognized. Research shows employees often want something very different from the plaques and awards most companies rely on for recognizing employee contribution. In this thoroughly updated and expanded edition of Make Their Day, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication."--BOOK JACKET
1. Recognition that works -- 2. Finding recognition everywhare -- 3. Recognition starts with your relationship -- 4. Managing for the greatest impect -- 5. Leading with vision, and momentum -- 6. Partnering with program administrators -- 7. Making recognition the responsibility of every employee -- 8. Usig self-recognition to improve quality -- 9. Getting specific and relevant --- 10. Measuring for results -- 11. Aligning recognition with culture -- 12. One size doesn't fit all -- 13. Dealing with the fairness paradox -- 14. Recognition is a work in progress
Includes bibliographical references and index