Surviving dreaded conversations : talk through any difficult situation at work

Bibliographic Details
Main Author: Flagg, Donna (Author)
Format: Book
Language:English
Published: New York : McGraw Hill , c2009
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000068034
005 20110224093000.0
008 100721s2009 nyu eng
020 |a 0071630252 (pbk.) 
020 |a 9780071630252 (pbk.) 
090 0 0 |a HF5548.8   |b .F55 2009 
100 1 |a Flagg, Donna ,   |e author 
245 1 0 |a Surviving dreaded conversations :   |b talk through any difficult situation at work   |c by Donna Flagg 
260 |a New York :   |b McGraw Hill ,   |c c2009 
300 |a x, 213 p. :   |b ill. ;   |c 21 cm. 
500 |a Includes index 
505 0 |a 1.From dread to said -- 2. Healthy heads, healthy hearts, healthy words -- 3. Personalities and feelings -- 4. Professional maturity -- 5. Shooting straight from the mouth -- 6. Employee to boss -- 7. Coworker to coworker -- 8. Boss to Employee -- 9. Employee to customer/client -- 10. Closure -- 11. Dreaded conversations in action 
650 0 |a Language in the workplace 
650 0 |a Psychology, Industrial 
650 0 |a Workplace environment 
999 |a 1000134913   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus