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20110224093000.0 |
| 008 |
100721s2009 nyu eng |
| 020 |
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|a 0071630252 (pbk.)
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| 020 |
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|a 9780071630252 (pbk.)
|
| 090 |
0 |
0 |
|a HF5548.8
|b .F55 2009
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| 100 |
1 |
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|a Flagg, Donna ,
|e author
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| 245 |
1 |
0 |
|a Surviving dreaded conversations :
|b talk through any difficult situation at work
|c by Donna Flagg
|
| 260 |
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|a New York :
|b McGraw Hill ,
|c c2009
|
| 300 |
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|a x, 213 p. :
|b ill. ;
|c 21 cm.
|
| 500 |
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|a Includes index
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| 505 |
0 |
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|a 1.From dread to said -- 2. Healthy heads, healthy hearts, healthy words -- 3. Personalities and feelings -- 4. Professional maturity -- 5. Shooting straight from the mouth -- 6. Employee to boss -- 7. Coworker to coworker -- 8. Boss to Employee -- 9. Employee to customer/client -- 10. Closure -- 11. Dreaded conversations in action
|
| 650 |
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0 |
|a Language in the workplace
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| 650 |
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0 |
|a Psychology, Industrial
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| 650 |
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0 |
|a Workplace environment
|
| 999 |
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|a 1000134913
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|