APA (7th ed.) Citation

Flagg, D. (2009). Surviving dreaded conversations: Talk through any difficult situation at work. McGraw Hill.

Chicago Style (17th ed.) Citation

Flagg, Donna. Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work. New York: McGraw Hill, 2009.

MLA (9th ed.) Citation

Flagg, Donna. Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work. McGraw Hill, 2009.