The art of asking : ask better questions, get better answers
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ :
FT Press ,
c2009
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| Subjects: | |
| Online Access: | Table of contents only |
Table of Contents:
- 1. Introduction: questioning is the skill of management
- 2. Common errors: how to recognize and correct them
- 3. Neglected questions
- 4. Misuses of management skills: inquisitions are not the only abuse of questioning
- 5. Questioning:improve your skills
- 6. Signs and signals
- 7. Types of questions
- 8. Use of skills
- 9. Listening
- 10. Conclusions
- 11. Epilogue
- 12. Definitions
- 13. References
- 14. Questioning as a spectator sport: where to go to watch and learn the game
- 15. Endnotes