The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability

Bibliographic Details
Main Author: Page, Susan [ (Susan Ann)] (Author)
Format: Book
Language:English
Published: New York : AMACOM, American Management Association , c2010
Subjects:
Description
Physical Description:xii, 338 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:0814414788 (hbk.)
9780814414781 (hbk.)