The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability
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| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM, American Management Association ,
c2010
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| Physical Description: | xii, 338 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0814414788 (hbk.) 9780814414781 (hbk.) |