The power of business process improvement 10 simple steps to increase effectiveness, efficiency, and adaptability
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| Format: | Book |
| Language: | English |
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New York
AMACOM, American Management Association
c2010
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| Physical Description: | xii, 338 p. ill. 24 cm |
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| ISBN: | 0814414788 (hbk.) 9780814414781 (hbk.) |