Buying styles : simple lessons in selling the way your customer buys

Bibliographic Details
Main Author: Wilkinson, Michael , 1957- (Author)
Format: Book
Language:English
Published: New York : AMA/American Management Association , c2009
Subjects:
Table of Contents:
  • 1. Looking for solutions
  • 2. Identifying the behaviors we hate from customers
  • 3. Recognizing the four basic buying styles
  • 4. Selling to your boss
  • 5. Identifying the buying styles of others
  • 6. Comparing selling styles and buying styles
  • 7. Tailoring your sales approach to your customer's buying style
  • 8. Recognizing style clashes
  • 9. Planning your next steps
  • 10. One year later