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20110131093000.0 |
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100721s2009 nyu eng |
| 020 |
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|a 081441527X (hbk.)
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| 020 |
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|a 9780814415276 (hbk.)
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| 090 |
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|a HF5438.25
|b .W298 2009
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| 100 |
1 |
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|a Wilkinson, Michael ,
|d 1957- ,
|e author
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| 245 |
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|a Buying styles :
|b simple lessons in selling the way your customer buys
|c Michael Wilkinson ; with Richard Smith, Tierah Chorba, and Lynn Sokler
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| 260 |
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|a New York :
|b AMA/American Management Association ,
|c c2009
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| 300 |
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|a viii, 150 p. :
|b ill. ;
|c 23 cm.
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| 504 |
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|a Includes bibliographical references (p. 147) and index
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| 505 |
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|a 1. Looking for solutions -- 2. Identifying the behaviors we hate from customers -- 3. Recognizing the four basic buying styles -- 4. Selling to your boss -- 5. Identifying the buying styles of others -- 6. Comparing selling styles and buying styles -- 7. Tailoring your sales approach to your customer's buying style -- 8. Recognizing style clashes -- 9. Planning your next steps -- 10. One year later
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| 650 |
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|a Consumer satisfaction
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| 650 |
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|a Consumers' preferences
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| 650 |
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|a Selling
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| 999 |
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|a 1000134929
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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