Selling and sales management

Bibliographic Details
Main Authors: Jobber, David , 1947- (Author), Lancaster, Geoffrey , 1938- (Author)
Format: Book
Language:English
Published: Harlow, England : Prentice Hall/Financial Times , c2009
Edition:8th ed
Subjects:

MARC

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100 1 |a Jobber, David ,   |d 1947- ,   |e author 
245 1 0 |a Selling and sales management   |c David Jobber, Geoffrey Lancaster 
250 |a 8th ed 
260 |a Harlow, England :   |b Prentice Hall/Financial Times ,   |c c2009 
300 |a xx, 546 p. :   |b ill. ;   |c 25 cm. 
504 |a Includes bibliographical references and index 
505 0 |a 1. Development and role of selling in marketing -- 2. Sales strategies -- 3. Consumer and organisational buyer behaviour -- 4. Sales settings -- 5. International selling -- 6. Law and ethical issues -- 7. Sales responsibilities and preparation -- 8. Personal selling skills -- 9. Key account management -- 10. Relationship selling -- 11. Direct marketing -- 12.Internet and IT applications in selling and sales management -- 13. Recruitment and selection -- 14. Motivation and training -- 15. Organisation and control -- 16. Sales forecasting and budgeting -- 17. Salesforce evaluation 
650 0 |a Sales management 
650 0 |a Selling 
700 1 |a Lancaster, Geoffrey ,   |d 1938- ,   |e author 
999 |a 1000134906   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus