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100721s2010 nyu eng |
| 020 |
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|a 1420093304 (hardcover : alk. paper)
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| 020 |
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|a 9781420093308 (hardcover : alk. paper)
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| 090 |
0 |
0 |
|a HF5415.2
|b .R345 2010
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| 100 |
1 |
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|a Reidenbach, R. Eric
|e author
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| 245 |
1 |
0 |
|a Listening to the voice of the market
|b how to increase market share and satisfy current customers
|c R. Eric Reidenbach
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| 260 |
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|a New York
|b CRC Press
|c c2010
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| 300 |
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|a xi, 193 p.
|b ill.
|c 25 cm
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| 650 |
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|a Consumer satisfaction
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| 650 |
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0 |
|a Marketing research
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| 999 |
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|a 1000134308
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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