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00000cam a2200000 7i4500 |
| 001 |
0000067467 |
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20110130093000.0 |
| 008 |
100719s2009 cau eng |
| 020 |
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|a 1576759202
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| 020 |
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|a 9781576759202
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| 090 |
0 |
0 |
|a HD30.3
|b .F664 2009
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| 100 |
1 |
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|a Ford, Jeffrey [
|q (Jeffrey D.)] ,
|e author
|
| 245 |
1 |
4 |
|a The four conversations :
|b daily communication that gets results
|c Jeffrey Ford and Laurie Ford
|
| 260 |
|
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|a San Francisco :
|b Berrett-Koehler ,
|c c2009
|
| 300 |
|
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|a xiv, 238 p. :
|b ill. ;
|c 22 cm.
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| 504 |
|
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|a Includes bibliographical references and index
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| 505 |
0 |
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|a 1. Four conversations in a successful workplace -- 2. Initiative conversations: create a future -- 3. Understanding conversations: Include and engage -- 4. Performance conversations: ask and promise -- 5. Closure conversations: create endings -- 6. Using the four conversations -- 7. Support the conversational workplace
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| 650 |
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0 |
|a Business communication
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| 650 |
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0 |
|a Communication in management
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| 650 |
|
0 |
|a Interpersonal communication
|
| 700 |
1 |
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|a Ford, Laurie ,
|e author
|
| 999 |
|
|
|a 1000134142
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|