APA (7th ed.) Citation

Ford, J. . [., & Ford, L. (2009). The four conversations: Daily communication that gets results. Berrett-Koehler.

Chicago Style (17th ed.) Citation

Ford, Jeffrey [], and Laurie Ford. The Four Conversations: Daily Communication That Gets Results. San Francisco: Berrett-Koehler, 2009.

MLA (9th ed.) Citation

Ford, Jeffrey [], and Laurie Ford. The Four Conversations: Daily Communication That Gets Results. Berrett-Koehler, 2009.