Communicating for managerial effectiveness : problems, strategies, solutions

The Fourth Edition empowers readers to: manage information; select appropriate communication channels; develop an effective performance feedback system; communicate about organizational changes; foster interdepartmental communication and create an innovative spirit.

Bibliographic Details
Main Author: Clampitt, Phillip G. (Author)
Format: Book
Language:English
Published: Thousand Oaks, California : Sage Publications , c2010
Edition:4th ed
Subjects:
Table of Contents:
  • 1. Understanding communication
  • 2. Examining communication approaches
  • 3. Scrutinizing ethical issues
  • 4. Imparting the organizational culture
  • 5. Selecting and using communication technologies
  • 6. Managing data, information, knowledge, and action
  • 7. Providing performance feedback
  • 8. Communicating about change
  • 9. Communicating the innovative spirit
  • 11. Building a world-class communication system