Quality : a critical introduction
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York, NY :
Routledge ,
2010
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| Edition: | 3rd ed |
| Subjects: |
Table of Contents:
- 1. Introducing quality
- 2. The quality gurus
- 3. Contemporary thinking
- 4. Quality in practice: a case study