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100719s2010 mau eng |
| 020 |
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|a 0495806498 (pbk.)
|
| 020 |
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|a 9780495806493 (pbk.)
|
| 090 |
0 |
0 |
|a HD9696.C62
|b B44 2004
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| 100 |
1 |
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|a Beisse, Fred
|e author
|
| 245 |
1 |
2 |
|a A guide to computer user support for help desk and support specialists
|c Fred Beisse
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| 250 |
|
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|a 4th ed
|
| 260 |
|
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|a Boston, MA
|b Course Technology
|c c2010
|
| 300 |
|
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|a xxii, 674 p.
|b ill.
|c 24 cm.
|e 2 CD-ROM's (4 3/4 in.)
|
| 650 |
|
0 |
|a End-user computing
|x Management
|
| 650 |
|
0 |
|a Information technology
|x Management
|
| 650 |
|
0 |
|a Microcomputers
|x Maintenance and repair
|
| 999 |
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|a 1000132714
|b Book
|c OPEN SHELF (30 DAYS)
|e Tembila Campus
|
| 999 |
|
|
|a 1000132901
|b CD-ROM
|c Close Access
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000132902
|b CD-ROM
|c Close Access
|e Tembila Campus
|