Mastering communication at work : how to lead, manage, and influence

Bibliographic Details
Main Authors: Becker, Ethan F. (Author), Wortmann, Jon (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2009
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000067402
005 20110131093000.0
008 100719s2009 nyu eng
020 |a 007162502X (alk. paper) 
020 |a 9780071625029 (alk. paper) 
090 0 0 |a HD30.3   |b .B415 2009 
100 1 |a Becker, Ethan F. ,   |e author 
245 1 0 |a Mastering communication at work :   |b how to lead, manage, and influence   |c Ethan F. Becker, Jon Wortmann 
260 |a New York :   |b McGraw-Hill ,   |c c2009 
300 |a viii, 232 p. :   |b ill. ;   |c 23 cm. 
500 |a Includes index 
505 0 |a 1. Match your listener's tendency -- 2. Manage your ethos -- Speak to motivate -- 3. Frame -- 4. Validate -- 5. Add color -- 6. Defensiveness -- 7. Meetings -- 8. Hiring -- 9. Delegation -- 10. Criticism -- 11. Presentations -- 12. Communication as a hard skill 
650 0 |a Business communication 
650 0 |a Communication in management 
700 1 |a Wortmann, Jon ,   |e author 
999 |a 1000134220   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus