The basics of performance measurement

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The basics of performance measurement

The Basics of Performance Measurement helped pioneer the science of performance measurement. This little yellow book provides a five-step method that shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization.

Bibliographic Details
Main Author:	Harbour, Jerry L. (Author)
Format:	Book
Language:	English
Published:	New York : CRC Press , c2009
Edition:	2nd ed
Subjects:	Performance standards Performance > Evaluation
Online Access:	Contributor biographical information

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