ISO 9001:2008 for small businesses

Bibliographic Details
Main Author: Tricker, Ray (Author)
Format: Book
Language:English
Published: Amsterdam,Boston : Butterworth-Heinemann , c2010
Edition:4th ed
Subjects:
Table of Contents:
  • 1. The importance of quality to small businesses
  • 2. The background to ISO 9000
  • 3. The process approach
  • 4. Quality management system
  • 5. The sturcture of ISO 9001-2008
  • 6. Example quality management system
  • 7. Self-assessment