Principles of supply chain management : a balanced approach

Bibliographic Details
Main Authors: Wisner, Joel D. (Author), Leong, G. Keong (Author), Tan, Keah-Choon (Author)
Format: Book
Language:English
Published: Mason : South-Western Cengage Learning , c2009
Edition:2nd ed.
Subjects:
Table of Contents:
  • 1. Introduction to supply chain management
  • 2. Purchasing and supply management
  • 3. Creating and managing supplier relationships
  • 4. Strategic sourcing for successful supply chain management
  • 5. Demand forecasting
  • 6. Resource planning
  • 7. Inventory management
  • 8. Process management: lean production and six sigma quality issues in supply chain management
  • 9. Domestic U.S. and international logistics
  • 10. Customer relationship management
  • 11. Global location decisions
  • 12. Service response logistics
  • 13. Supply chain process integration
  • 14. Performance measurement along the supply chain