Digital strategies for powerful corporate communications

Critical strategies for shifting the power of digital communications--now in the hands of customers, employees, journalists, and investors--back to the corporation

Bibliographic Details
Main Authors: Argenti, Paul A. (Author), Barnes, Courtney M. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2009
Subjects:
Table of Contents:
  • 1. Welcome to the jungle : an introduction to the new business environment
  • 2. Corporate Darwinism : organizational structures evolve to meet changing stakeholder demands
  • 3. The digital mediator : online platforms create common ground for marketing and corporate communications
  • 4. Coup de reportage : new media relations in the conversational age
  • 5. The water cooler goes to cyberspace : internal communications in a digital world
  • 6. Trading virtual spaces : shareholders take investor relations to the Web
  • 7. A tree grows in cyberspace : Web 2.0 inspires--and requires--corporate responsibility efforts to go green
  • 8. A public affair : the digital dimension of government relations
  • 9. Help, my Avatar's fallen and he can't get up : crisis management in a virtual world