Supervision : setting people up for success

Bibliographic Details
Main Authors: Cassidy, Carlene (Author), Kreitner, Robert (Author)
Format: Book
Language:English
Published: Mason, USA : South-Western , c2010
Subjects:
Online Access:Table of contents only
Contributor biographical information
Publisher description
Table of Contents:
  • 1. Supervisors are vital to organizational success
  • 2. Leadership and teamwork essentials
  • 3. Planning, goal setting and achieving results
  • 4. Recruitment, selection and retention
  • 5. Setting your new hire up for success: orientation
  • 6. Appraising and rewarding performance
  • 7. Training: begin with the end in mind
  • 8. Motivation and coaching-its okay to have some fun!
  • 9. Building a positive, creative and productive work environment
  • 10. Communication: around the world in 60 seconds
  • 11. Behavior in the workplace: the bad and the ugly
  • 12. Staffing: planning, scheduling and outsourcing
  • 13. Legal and ethical challenges for today's supervisors
  • 14. Harnessing the power of information technology and the internet
  • 15. It's all about people and self-awareness