Quality service how America's top companies are competing in the customer-service revolution ... and how you can too

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Quality service how America's top companies are competing in the customer-service revolution ... and how you can too

Bibliographic Details
Main Author:	Denton, D. Keith (Author)
Format:	Book
Language:	English
Published:	Kuala Lumpur S. Abdul Majeed & Co. c1994
Subjects:	Consumer satisfaction > United States Customer services > United States Service industries > United States > Quality control

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