Quality service : how America's top companies are competing in the customer-service revolution ... and how you can too
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Kuala Lumpur :
S. Abdul Majeed & Co. ,
c1994
|
| Subjects: |
| Item Description: | Includes index |
|---|---|
| Physical Description: | x,155 p. : ill. ; 22 cm. |
| ISBN: | 9838992402 |