Quality service how America's top companies are competing in the customer-service revolution ... and how you can too
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| Format: | Book |
| Language: | English |
| Published: |
Kuala Lumpur
S. Abdul Majeed & Co.
c1994
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| Subjects: |
| Physical Description: | x,155 p. ill. 22 cm |
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| ISBN: | 9838992402 |