Denton, D. K. (1994). Quality service: How America's top companies are competing in the customer-service revolution ... and how you can too. S. Abdul Majeed & Co.
Chicago Style (17th ed.) CitationDenton, D. Keith. Quality Service: How America's Top Companies Are Competing in the Customer-service Revolution ... and How You Can Too. Kuala Lumpur: S. Abdul Majeed & Co, 1994.
MLA (9th ed.) CitationDenton, D. Keith. Quality Service: How America's Top Companies Are Competing in the Customer-service Revolution ... and How You Can Too. S. Abdul Majeed & Co, 1994.
Warning: These citations may not always be 100% accurate.