Measuring and improving productivity in services : issues, strategies and challenges
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cheltenham :
Edward Elgar ,
c2008
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| Series: | Services, economy, and innovation
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| Subjects: |
Table of Contents:
- 1. Productivity: definitions nad methods of measurement
- 2. Productivity: determinants and strategies