Measuring and improving productivity in services : issues, strategies and challenges
| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Cheltenham :
Edward Elgar ,
c2008
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| Series: | Services, economy, and innovation
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| Subjects: |
| Physical Description: | xiv, 246 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. 219-232) and index |
| ISBN: | 1847202691 9781847202697 |