Dealing with people you can't stand : how to bring out the best in people at their worst

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Dealing with people you can't stand : how to bring out the best in people at their worst

Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type

Bibliographic Details
Main Authors:	Brinkman, Rick (Author), Kirschner, Rick (Author)
Format:	Book
Language:	English
Published:	New York : McGraw-Hill , c2002
Subjects:	Interpersonal communication Interpersonal relations Psychology, Industrial
Online Access:	Contributor biographical information Publisher description

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