Dealing with people you can't stand : how to bring out the best in people at their worst
Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill ,
c2002
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| Subjects: | |
| Online Access: | Contributor biographical information Publisher description |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000063593 | ||
| 005 | 20110731093000.0 | ||
| 008 | 090525s2002 nyu eng | ||
| 020 | |a 0071379444 (acid-free paper) | ||
| 020 | |a 9780071379441 (acid-free paper) | ||
| 050 | 0 | 0 | |a HM1106 |b .B75 2002 |
| 090 | 0 | 0 | |a HM1106 |b .B75 2002 |
| 100 | 1 | |a Brinkman, Rick , |e author | |
| 245 | 1 | 0 | |a Dealing with people you can't stand : |b how to bring out the best in people at their worst |c Rick Brinkman, Rick Kirschner |
| 260 | |a New York : |b McGraw-Hill , |c c2002 | ||
| 300 | |a xix, 226 p. : |b ill. ; |c 23 cm. | ||
| 505 | 0 | |a 1. Getting to know the people you can't stand -- 2. Surviving through skillful communication -- 3. Bringing out the best in people at their worst -- 4. Communication in a digital age | |
| 520 | |a Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type | ||
| 650 | 0 | |a Interpersonal communication | |
| 650 | 0 | |a Interpersonal relations | |
| 650 | 0 | |a Psychology, Industrial | |
| 700 | 1 | |a Kirschner, Rick , |e author | |
| 856 | 4 | 2 | |3 Contributor biographical information |u http://www.loc.gov/catdir/bios/mh041/2002278496.html |
| 856 | 4 | 2 | |3 Publisher description |u http://www.loc.gov/catdir/description/mh024/2002278496.html |
| 999 | |a 1000126848 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||
| 999 | |a 1000139728 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||