Dealing with people you can't stand : how to bring out the best in people at their worst
Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type
| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill ,
c2002
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| Subjects: | |
| Online Access: | Contributor biographical information Publisher description |
| Summary: | Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type |
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| Physical Description: | xix, 226 p. : ill. ; 23 cm. |
| ISBN: | 0071379444 (acid-free paper) 9780071379441 (acid-free paper) |