Listening : attitudes, principles, and skills

Bibliographic Details
Main Author: Brownell, Judi , 1949- (Author)
Format: Book
Language:English
Published: Boston ; MA : Pearson Education , c2010
Edition:4th ed
Subjects:
Table of Contents:
  • 1. Improving listening effectiveness
  • 2. Listening theory and research
  • 3. The process of hearing
  • 4. The process of understanding
  • 5. The process of remembering
  • 6. The process of interpreting
  • 7. The process of evaluating
  • 8. The process of responding
  • 9. Listening relationship
  • 10. Listening challenges