Mastering communication
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Palgrave MacMillan ,
c2009
|
| Edition: | 5th ed |
| Series: | Palgrave master series
|
| Subjects: | |
| Online Access: | Table of contents |
Table of Contents:
- 1. The process of communication
- 2. Speaking effectively
- 3. Listening
- 4. Human interaction and non-verbal communication
- 5. Talking on the phone
- 6. Interviewing
- 7. Being interviewed for a job
- 8. Communicating in groups or teams
- 9. Running and taking part in meetings
- 10. Giving talk
- 11. Using visual aids
- 12. Faster reading
- 13. Better reading
- 14. Writing business letters
- 15. Applying for a job
- 16. Writing reports
- 17. Memos, messages, emails, faxes, forms, questionnaires, etc...
- 18. Visual communication
- 19. Getting to grips with grammar
- 20. Common problems with English