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090504s2009 nyu eng |
| 020 |
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|a 9780230216921 (pbk.)
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| 090 |
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|a P90
|b .S787 2009
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| 100 |
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|a Stanton, Nicky ,
|d 1944- ,
|e author
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| 245 |
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|a Mastering communication
|c Nicky Stanton
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| 250 |
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|a 5th ed
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| 260 |
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|a New York :
|b Palgrave MacMillan ,
|c c2009
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| 300 |
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|a xvi, 480 p. :
|b ill. ;
|c 24 cm.
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| 440 |
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|a Palgrave master series
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| 504 |
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|a Includes bibliographical references and index
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| 505 |
0 |
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|a 1. The process of communication -- 2. Speaking effectively -- 3. Listening -- 4. Human interaction and non-verbal communication -- 5. Talking on the phone -- 6. Interviewing -- 7. Being interviewed for a job -- 8. Communicating in groups or teams -- 9. Running and taking part in meetings -- 10. Giving talk -- 11. Using visual aids -- 12. Faster reading -- 13. Better reading -- 14. Writing business letters -- 15. Applying for a job -- 16. Writing reports -- 17. Memos, messages, emails, faxes, forms, questionnaires, etc... -- 18. Visual communication -- 19. Getting to grips with grammar -- 20. Common problems with English
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| 650 |
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0 |
|a Communication
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| 856 |
4 |
1 |
|3 Table of contents
|u http://www.loc.gov/catdir/toc/hol051/2003053651.html
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| 999 |
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|a 1000128135
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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