Communication skills for the health care professional : concepts, practice, and evidence

Bibliographic Details
Main Author: Van Servellen, Gwen Marram (Author)
Format: Book
Language:English
Published: Sudbury, MA : Jones and Bartlett , c2009
Edition:2nd ed
Subjects:
Table of Contents:
  • 1. Healthcare communications: foundations for understanding communications in healthcare settings
  • 2. Professional skills in managing care: critical competences in therapeutic communications
  • 3. Communications to ensure comprehensive and continuous patient-centered care under challenging circumstances
  • 4. Beyond patient-provider encounters: managing communications within and across relevant constituencies
  • 5. Ethics and communications in health care
  • 6. Transforming the role of communications in health care