Communicating effectively
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Massachusetts :
McGraw-Hill ,
c2009
|
| Edition: | 9th ed |
| Subjects: | |
| Online Access: | Table of contents only |
Table of Contents:
- 1. The communication process
- 2. Self, perception and communication
- 3. Intercultural communication
- 4. Listening
- 5. Verbal communication
- 6. Nonverbal communication
- 7. Interpersonal relationships
- 8. Evaluating and improving relationships
- 9. Communicating professionally and employment interviews
- 10. Small group participation
- 11. Group leadership and conflict management
- 12. Getting started and finding speech material
- 13. Organizing and outlining the speech
- 14. Delivering the speech
- 15. The informative speech
- 16. The persuasive speech