http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
xx, 425 p. : ill. (some col.) ; 26 cm.
1. The communication process -- 2. Self, perception and communication -- 3. Intercultural communication -- 4. Listening -- 5. Verbal communication -- 6. Nonverbal communication -- 7. Interpersonal relationships -- 8. Evaluating and improving relationships -- 9. Communicating professionally and employment interviews -- 10. Small group participation -- 11. Group leadership and conflict management -- 12. Getting started and finding speech material -- 13. Organizing and outlining the speech -- 14. Delivering the speech -- 15. The informative speech -- 16. The persuasive speech
Includes bibliographical references and index