Customer service : skills for success
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston :
McGraw-Hill ,
c2009
|
| Edition: | 4th ed |
| Subjects: | |
| Online Access: | Table of contents only Contributor biographical information Publisher description |
| Physical Description: | xx, 294 p. : ill. (some col.) ; 26 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0073545449 9780073545448 |