Santun bertamu darjat berzaman : komemoratif sedekad (1998-2008) : sistem pengurusan kualiti Perpustakaan Sultanah Zanariah = commemorative a decade (1998-2008) : quality management system Perpustakaan Sultanah Zanariah

Santun bertamu darjat berzaman : komemoratif sedekad (1998-2008) :

Bibliographic Details
Main Authors: Khalid Mazlan (Author), Mohd Hasbullah Idris (Author), Zubaidah Awang (Author)
Format: Book
Language:Malay
Published: Skudai, Johor : Penerbit Universiti Teknologi Malaysia , c2008
Subjects:
Universiti Teknologi Malaysia . > Perpustakaan Sultanah Zanariah
Academic libraries > Malaysia > Quality control
Libraries > Quality control > Congresses
Library Services
Total quality management
Table of Contents:
  • 1. Sepintas lalu sejarah PSZ (1972-2008)
  • 2. Sistem pengurusan kualiti
  • 3. Penambahbaikan dan inovasi
  • 4. Pencapaian
  • 5. Cabaran

Similar Items