Santun bertamu darjat berzaman komemoratif sedekad (1998-2008) sistem pengurusan kualiti Perpustakaan Sultanah Zanariah = commemorative a decade (1998-2008) quality management system Perpustakaan Sultanah Zanariah - Khalid Mazlan; Mohd Hasbullah Idris; Zubaidah Awang (Skudai, Johor Penerbit Universiti Teknologi Malaysia, 2008)
Keywords: Universiti Teknologi Malaysia -- Perpustakaan Sultanah Zanariah; Academic libraries -- Malaysia -- Quality control; Libraries -- Quality control -- Congresses; Library Services; Total quality management