The language of negotiation : a handbook of practical strategies for improving communication

Bibliographic Details
Main Author: Mulholland, Joan , 1939- (Author)
Format: Book
Language:English
Published: London : Routledge , c1991
Subjects:
Table of Contents:
  • 1. Preparation-the power of language
  • 2. The management of spoken interaction
  • 3. The management of written communication
  • 4. Negotiating actions
  • 5. Wrap-up-language after the event