The power of corporate communication : crafting the voice and image of your business

Bibliographic Details
Main Authors: Argenti, Paul A. (Author), Forman, Janis (Author)
Format: Book
Published: New York : McGraw-Hill , c2002
Subjects:
Online Access:McGrill Hill
Table of Contents:
  • 1. Why bother with corporate communication?
  • 2. The roots of corporate communication
  • 3. How corporate communication works
  • 4. Identity, image and reputation: from vision to reality
  • 5. Corporate advertising: why and how companies use it
  • 6. Communicating internally: the "employee care" revolution
  • 7. Investor relations: enhancing your company's health and wealth
  • 8. Managing outreach to the community: government relations and corporate philanthropy
  • 9. The good news about the bad news: how to manage old and new media strategically
  • 10. Managing communications in a crisis: expect the unexpected